1. Introduction
These Terms and Conditions outline the membership terms at London Outdoors Fitness (LOF). By accepting these terms on the Website or Member App, you agree to abide by them. Membership is available to individuals aged 16 or older.
1.1 Definitions
London Outdoors Fitness – The independent business located at 3 Heron Drive, Hackney.
Class**: A group fitness or personal training session delivered by LOF.
Home Venue**: The venue or park assigned to your membership.
Member/You**: An individual with a current LOF membership.
Member App**: The mobile or online application used by LOF.
Website**: www.londonoutdoorsfitness.com
2. Memberships
2.1 Membership starts upon payment to LOF.
2.2 Membership renews automatically unless suspended or cancelled.
2.3 Discounted memberships may be available under certain conditions.
2.4 Discounts will be verified before application.
2.5 Some memberships may not be available at all venues.
3. Membership Types
3.1 Opening offer: 10 days for £10
Limited Subscription: One class per week £49.99 pcm (5class credits).
Unlimited Subscription: £64.99 pcm
Ten class credits £164.99 (use within 3 months).
Five class credits: £85
Seniors and juniors/student over 60s under 18s £34.99 pcm
Single class: £16.99
3.2 Concession Membership**: £59.99 rolling monthly for NHS, Blue Card Holders, Police, Veterans & Teachers (ID required). Can be paused for up to 3 months.
3.3 All memberships allow access to all park locations.
3.4 Cancellation Requires 3 months’ notice via email to fitness@londonoutdoorfitness.com.
3.5 Payment By debit/credit card or direct debit; missed payments may lead to suspension and/or fees.
4. Package Deals
4.1 Class credits can be purchased for single classes or packs of 10.
4.2 Payment made in advance.
4.3 Credits are valid for 1 month (single class) or 2 months (10 classes).
4.4 Unused credits expire after the validity period and are non-transferable and non-refundable.
5. Booking Classes
5.1 Classes must be booked via the Member App or Website prior to attendance.
6. Timetable Changes
6.1 Class timetable may change; notification will be provided when possible.
7. Suspending or Cancelling Membership
7.1 Suspension
-Available for prolonged absence due to illness/injury for 1-3 months with 7 days’ notice.
– Medical suspensions up to 12 months require proof.
7.2 Cancellation
– Written notice required, effective from the following month.
Cancelling direct debit does not equate to cancellation.
8. Right to Cancel Membership
8.1 LOF may cancel your membership immediately if you:
– Compromise safety or wellbeing.
– Breach terms and conditions.
– Allow unauthorized use of your membership.
– Engage in abusive behaviour.
9. Responsibility for Possessions
9.1 Members are responsible for their belongings; LOF is not liable for loss or damage.
10. Accidents and Injuries
10.1 Report any accidents or injuries to the instructor immediately.
10.2 Follow safety instructions; LOF is only liable for negligence.
11. Personal Training
11.1 Personal Training terms are detailed on the Website.
12. Personal Information
12.1 Refer to our privacy policy on the Website for details on your personal data.
12.2 Notify us of any personal information changes.
12.3 Terms and conditions may change; significant changes will be communicated via the Website.
Privacy Policy
Effective from January 1, 2024, our Privacy Policy governs how we collect, share, and protect your information on the Website. Key definitions include:
Personal Data Information that identifies you as an individual.
-Usage Data Automatically collected data regarding your interaction with the service.
-Cookies Data stored on your device to enhance user experience.
Data Controller The entity responsible for managing your personal data.
For more details, refer to our Privacy Policy on the Website.
By using our services, you agree to the terms outlined above. For any questions or concerns, please contact us at fitness@londonoutdoorfitness.com.